- Access and use of the site of PT Jalin Pembayaran Nusantara ("Jalin") are subject to the following terms and conditions, in accordance with the applicable laws in the Republic of Indonesia.
- By accessing this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
- Definitions
- The following are definitions of several terms in accordance with Article 1 of Law of the Republic of Indonesia No. 19 of 2016 on Internet and Electronic Transactions:
- Information Technology is a technique for collecting, preparing, storing, processing, announcing, analyzing, and/or distributing information
- Electronic Information is one or a set of electronic data, including but not limited to processed writing, sound, images, maps, designs, photos, electronic data interchange (EDI), electronic mail, telegram, telex, telecopy or the likes, letters, marks, numbers, Access Codes, symbols or perforations that have meanings or can be understood by people who are able to understand them.
- Electronic Document is any Electronic Information created, forwarded, delivered, received, or stored in analog, digital, electromagnetic, optical, or similar forms, which can be seen, displayed, and/or heard through Computers or Electronic Systems, including but not limited to writings, sound, images, maps, designs, photos or the likes, letters, marks, numbers, Access Codes, symbols, or perforations that have meaning or can be understood by people who are able to understand them.
- Access is the act of interacting with a stand alone or integrated Electronic System. Electronic System is a set of electronic devices and procedures that prepare, collect, process, analyze, store, display, announce, deliver, and/or distribute Electronic Information.
- Electronic System Network is the closed or open connection of two or more Electronic Systems.
- Domain Name is the internet address of state officials, Persons, Business Entities, and/or the society that can be used in communicating over the internet, which constitutes a unique code or set of characters intended to represent a specific location within the internet.
- Electronic Certificate is an electronic certificate containing Electronic Signature and identity that shows the legal subject status of parties in an Electronic Transaction issued by the Electronic Certification Provider.
- Copyright
- Any intellectual property rights attached to sites and products provided by Jalin such as logos, photographs, drawings, names, words, letters, numbers, writings, color schemes, and combinations of elements, are protected by intellectual property rights under the applicable laws in Indonesia. Users of Jalin’s sites, services, and products are prohibited from impersonating, reproducing, or using them for any purposes and in any way without prior written approval from Jalin.
- If Jalin comes across an indication/allegation of violation of these Terms and Conditions particularly with regard to intellectual property rights, Jalin reserves the right to investigate further, terminate your access, and take other legal actions to follow up on such indication/allegation of violation.
- Information Collected
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- This site will collect general information regarding website visitors, including but not limited to: IP address, browser detail, visit time, and reference page. Such information cannot be specific about who the actual website visitors are. The information obtained is only used for administration purposes.
- Prohibition
- In accordance with Law of the Republic of Indonesia No. 19 of 2016 on Electronic Information and Transactions, when accessing this site, you are prohibited from intentionally and illegally or unlawfully:
- Intercepting or tapping the transmission of electronic information and/or electronic documents or electronic information and/or electronic documents owned by Jalin on this site;
- collecting, preparing, storing, processing, announcing, analyzing, and/or distributing parts or the entirety of electronic information and/or electronic documents that you do not possess the rights to on this site using electronic systems and/or others;
- manipulating, modifying, removing, destroying parts or the entirety of electronic information and/or electronic documents on this website resulting in fake and misleading news that harm Jalin;
- distributing and/or transmitting and/or utilizing Electronic Information and/or Electronic Documents on parts or the entirety of electronic information and/or electronic documents on this site to conduct transactions involving gambling, fraud, contempt and/or defamation of Jalin, extortion and/or threat to Jalin, or violation of the rights of other parties resulting in resentment or enmity toward certain individuals and/or community groups based on ethnicity, religion, race, and inter-group relations (SARA) and violating the provisions of Applicable Laws;
- distributing and/or transmitting and/or enabling access to Electronic Information and/or Electronic Documents from this site for which you do not have the right to access and/or carrying out actions that result in the interrupted access to this site;
- interfering with the continuity of or damaging servers or electronic system networks that are connected to Jalin’s Electronic Information and/or electronic Documents on this site or ignoring procedures, rules, or laws that apply to information technology;
- interfering, modifying, taking over the Domain Name and/or Electronic Certificate of this site with no written approval from Jalin, sub-licensing, manufacturing, selling, reproducing for use by other parties, distributing, providing, or claiming the ownership of this site or any other intellectual property rights of Jalin;
- Dispute Settlement
- All disputes occurring between you and Jalin in relation to the implementation of these Terms and Conditions are settled amicably through a consensus, within a period of 30 (thirty) working days from the date the dispute is informed to Jalin.
- Prior to directly contacting Jalin to conduct a discussion regarding the resolution of the problem or dispute, you are obliged to keep any information related to the Dispute or its settlement confidential and therefore are prohibited from, in any way, distributing, announcing, informing, or writing to any parties concerning both the dispute and its settlement, including but not limited to, through mass media (online, printed, television, or other media) that may harm Jalin.
- In the event that no agreement is reached through consensus, a civil lawsuit can only be filed in Badan Arbitrase Nasional Indonesia (BANI). It will be processed in Jakarta and carried out in the Indonesian Language with an arbitral tribunal consisting of three (3) arbitrators appointed based on BANI’s procedures and the applicable laws and regulations. The arbitral awards shall be final and binding.
- During the dispute settlement process, you are required to continue fulfilling the obligations you must meet according to these Terms and Conditions.
- Miscellaneous
- These Terms and Conditions are made, implemented, subject to, and interpreted in accordance with the provisions of the law of the Republic of Indonesia. Jalin always strives to provide the best services for you in accessing Jalin’s website, thus Jalin is entitled to amend these Terms and Conditions to adjust with the development of business and provisions of the applicable laws. Amendments to these Terms and Conditions will be uploaded to the site from time to time without any mandatory prior notification. Hence, Jalin advises you to read the amendments to these Terms and Conditions carefully and review this page from time to time to discover any amendments made.
- For the avoidance of doubt, in any circumstances, you shall understand and agree that the latest version of the Terms and Conditions on this site will be uploaded by Jalin and shall be the one that prevails. Therefore, you agree not to make any form of claims with regard to differences with other versions. By continuing to access this site, you hereby declare to have read, understood, and agreed to be bound by the amendments to these Terms and Conditions.
- In the event that any provisions or any sections of these Terms and Conditions are invalid, inapplicable, or unenforceable, the provision or that particular section shall be deemed to have been annulled from these Terms and Conditions, and other provisions of these Terms and Conditions shall remain effective in full force.
- These Terms and Conditions can be translated into other foreign languages than the Indonesian language provided by Jalin. There are possibilities that some parts of these Terms and Conditions possess different meanings, substance, or definitions upon being translated into other foreign languages. In the case of different interpretations between the Indonesian language and foreign language versions, the Indonesian version shall prevail and you are encouraged to refer to the Terms and Conditions in the Indonesian language.
- Complaint Filing
- Jalin always strives to keep this site secure and functioning properly. However, Jalin cannot guarantee the continuous or perfect operation of this site.
- You may contact Jalin through email at corporate@jalin.co.id should there be any website errors or other questions regarding this Privacy Policy.
- Jalin will make its best efforts to solve any issues you experience. Every correspondence made between you and Jalin will also be logged or recorded to help Jalin improve its services.
- Jalin will check/investigate your complaints and provide answers in accordance with the applicable internal policies and procedures upon receiving the complete complaints/grievances.